We Start with Data Security

We get it, data security is at the top of your ‘must have’ list, and so it should be. That’s why Tugger® was designed with security at its heart, and we only use the UK’s most-secure data warehouses.

Start with data security
Data security compliance

Our Data Security Compliance

Enterprise-level data storage in a data centre that’s compliant with ISO /IEC 27001: 2005 and 27001 standards. Yes that’s a lot of numbers, but important ones. These credentials ensure high-level security standards are met. Covering both electronic security and the physical security of the servers.

Our Environment

Regular audits including monthly vulnerability scans are undertaken to ensure the environment’s security is constantly maintained. These include anti virus, intrusion prevention, DDOS and web filtering protection - all the important ones and more.

Next-generation firewalls and unified threat management (UTM) provide an extra layer of security against cyber attacks.

Tugger’s data warehouses are audited by third-party security professionals several times a year. They carry out specialist penetration testing and they don’t leave any stone unturned.

Enterprise-level redundancy provides the resilience to withstand multiple server failures. As well as redundancy built in throughout the network stack.

Servers are based in the UK. And you can be 100% assured that your data will never be moved, or replicated outside the UK.

Server environment
Data security policies

Our Data Security Policies

Our security compliance means our whole team is educated on data security – and we’re as obsessed with it as you are.

Tugger is ISO 27001:2022 certified, meaning we follow globally recognised best practices for keeping your data safe.

Data is encrypted using industry-standard methods – whether it’s in our system, arriving, or leaving.

We have robust policies and procedures in place for handling security incidents, ensuring any issues are logged, investigated, and customers are notified when needed.

Tugger is fully compliant with the EU’s Global Data Protection Privacy Laws (GDPR).

If you have any questions about how Tugger handles your data or any of our credentials, don’t hesitate to get in touch. We love talking about data security.

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More Reasons to Choose Tugger®

Don't just take our word for it.

Before Tugger, our reporting was fragmented. Our data lacked clarity. Tugger changed all of that, giving us unified, visually engaging reports across all areas of our business, making data insights much easier to understand and act on.
Gary Moorhouse
Commercial Director
Thompsons Group
We used to struggle with the time it took to manually refresh many clients' reports each month, where small errors could derail the process. Tugger has completely streamlined this, automating updates and allowing our staff to access reports daily. It’s been a game-changer for our team and our clients.
Sam King
Head of Xero and Xero Education
Thorne Widgery
I want to commend Tugger's team for being a credit to the company. Every person I've interacted with has been knowledgeable, friendly, and incredibly helpful. I've felt well supported and looked after throughout the entire process. Well done!
Josie Lawton
Finance & BI Analyst
Make.Contact
I've never encountered something as user-friendly as Tugger – a simple flip of the switch, and it's up and running. I was genuinely impressed. With standard reporting templates right from the start, I gained instant visibility into our individual companies and entities. To be honest, it was quite remarkable.
Matthew Hughes
Chief Information Officer
UDL Group
Tugger has revealed data that has given us brand new ideas around the ways in which we can deliver our service to our customers. If you want somebody to work with to grow your business, you definitely need to work with Tugger
Jeff Smith
Partner & Director of Digital Disruption
Envirotech Group
It’s a simple set-up for getting your data and being able to report straight away. Even if you’ve got no Power BI knowledge.
Damian Winstone
Commercial Business Partner
ARH Group Ltd
With Tugger, reporting has become straightforward and remarkably clear, making it easy for us to get what we need.
Dean Kahl
Marketing and Systems Manager
TAG Catering Equipment UK