Astrak was already building its own AI environment. Tugger got them there sooner.
Astrak Group knew the AI environment it wanted to build, and a ready-made Tugger 8x8 connector got them there months ahead of schedule.
Jobs, quotes, invoices, engineers. Ask away.
Tugger® connects BigChange to Claude, ChatGPT and Gemini through one secure, read-only MCP. Ask a question in natural language. Get an answer backed by your own numbers. No SQL. No exports. No waiting.
10-day free trial. No card needed.
Claude
ChatGPT
Gemini
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Claude, ChatGPT, Gemini and any MCP-compatible assistant.
Claude
Illustrative example
The Tugger connector for BigChange syncs your BigChange data into Tugger's secure environment, then makes it available to your AI assistant through MCP.
It syncs automatically, so answers stay up to date. Nothing to build. Nothing to maintain. No code.
Got more than BigChange? Connect Xero, HubSpot and 60+ other apps, and ask one question across the lot.
Want the full list? Connect BigChange and ask your AI what's there.
If it's in BigChange, you can ask about it.
Type it the way you'd say it. Then keep going. Ask a follow-up, drill into the detail, or bring Xero into the same question.
“Which stock items did we use most across jobs this quarter?”
“How many sales opportunities turned into jobs, and at what value?”
“Which BigChange customers are also open deals in HubSpot?”
“Which worksheets flagged safety issues, and do they match our SafetyCulture inspections?”
Ask across BigChange and the rest of your business in one question.
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MCP is how AI assistants connect to business data.
It stands for Model Context Protocol, and it's the standard Claude, ChatGPT and Gemini all use. Tugger's MCP is the secure route between your assistant and your BigChange data. One connection covers every app you've connected to Tugger.
Ask anything.Break nothing.
Because your AI assistant should answer questions about BigChange, not make changes to it.
Tugger reads from BigChange. It never writes back. So nothing an assistant does can change, delete or create a record.
Only what you allow.
BigChange holds more than jobs. Customer phone numbers. Notes somebody typed three years ago. Customer email addresses. You decide, category by category, what an AI assistant gets to see.
Illustrative. Anything set to Hidden is withheld inside Tugger before the answer leaves.
Tell Claude what you want to see. It builds the dashboard from your BigChange data, there and then.
Want it changed? Just say so.
Want it next month? Refresh it.
Same dashboard. Up-to-date numbers. No build project, no waiting on a developer.
Illustrative. Ask for a change and Claude rebuilds it.
Three simple steps.
Connect BigChange to Tugger in a few clicks. No code.
Connect Claude, ChatGPT or Gemini through Tugger's MCP.
Type a question in natural language. Get the answer in seconds.
Don't just take our word for it.
One of our customers wants a monthly evaluation pack built from thousands of Simpro jobs. It used to take a full day. Now our data reaches Claude through Tugger and the pack comes back in ten minutes, exactly how they want it.
With Tugger we are now utilising Claude AI and Cowork to carry out analysis that was never before available to us. This has been a paradigm shift in speed and accuracy of management decision making in our business.
Batch invoicing and reporting used to eat hours of admin time each week, chasing details back and forth between Simpro and our spreadsheets. Now it runs on its own, and because Tugger guides the AI to the right figures, I can trust what comes out.
Real businesses. Real results.
Astrak Group knew the AI environment it wanted to build, and a ready-made Tugger 8x8 connector got them there months ahead of schedule.
See how Tropical Marine Centre, a leading supplier of sustainable marine life, enhanced customer service with our HubSpot connector to link HubSpot to Power BI.
Pay monthly with no contract. Or pay for the year and save 5%.
BigChange connector, storage and AI Insights included.
Yes. Tugger connects your BigChange data to Claude, ChatGPT, Gemini and any other MCP-compatible assistant. Connect BigChange to Tugger, switch on AI Insights, and ask questions in natural language.
MCP stands for Model Context Protocol. It's the standard way AI assistants connect to business data. Tugger's MCP gives your assistant secure, read-only access to your BigChange data, and to every other app you've connected to Tugger.
No. Tugger's MCP is read-only. Tugger reads from BigChange and never writes back, so nothing your AI assistant does can change, delete or create a record in BigChange.
Yes. Tugger's AI privacy controls let an administrator set each category of personal data to Visible or Hidden, separately for staff and for customers. Anything hidden is withheld inside Tugger before the answer leaves, and every AI call is recorded.
Yes. Describe the dashboard you want and Claude builds it from your BigChange data. Ask for changes in the same conversation, and refresh it whenever you want up-to-date numbers.
Yes. Power BI, Tableau and Excel all plug into the same BigChange data your AI assistant uses, and it refreshes automatically.
Yes. Connect as many apps as you need and ask one question across all of them. Tugger handles the joins.
Tugger syncs jobs, quotes, invoices, engineers, vehicles, stock, contacts, worksheets and more.
In the UK by default. Need it held in your own region? Talk to us about hosting it there.
Not by Tugger. We don't use your data to train models. Your chosen AI provider handles data under its own terms, and we'll point you at the right documentation for whichever one you use.
Connecting BigChange takes a few clicks, and Tugger does the rest. Your first sync then runs on its own, and we'll email you when your data's ready. How long that takes depends on how much BigChange data you've got.
Yes. You get a 10-day free trial, and you don't need a card to start. Connect BigChange, switch on AI Insights and start asking questions.
Plans start from £300 per month, with the connector, storage and AI Insights included. Pay monthly with no contract and cancel anytime, or pay for a year up front and save 5%.
Start asking the questions your BigChange data's been waiting to answer.
10-day free trial · No card needed · Ask away
Connect the rest of your business and ask across all of it.
Xero is an easy to use cloud based accounting software system that enables you to manage your business finances in real time.
HubSpot CRM platform provides individual hubs: from marketing, to sales, to customer service. Tugger pulls the data from your account and stores it in our Data Warehouse, allowing you to load it into both Power BI and Tableau, depending on your needs.
QuickBooks is an accounting software package designed to help small and medium-sized businesses manage their finances efficiently. QuickBooks offers a range of features including invoicing, expense tracking, payroll management, inventory tracking, and financial reporting. It's widely used by businesses for bookkeeping, tax preparation, and overall financial management
Salesforce is a customer relationship management solution that brings companies and customers together.
SafetyCulture is a workplace safety and quality inspection platform.
Deputy is a workforce management platform for scheduling, timesheets, and leave.
