From weeks of digging, to just asking.
Jeff Smith used to spend weeks pulling one piece of analysis together. Now he asks Claude, through Tugger, and his Simpro and Xero data answers back.
Contacts, opportunities, projects, tasks. Ask away.
Tugger® connects Capsule to Claude, ChatGPT and Gemini through one secure, read-only MCP. Ask a question in natural language. Get an answer backed by your own numbers. No SQL. No exports. No waiting.
10-day free trial. No card needed.
Claude
ChatGPT
Gemini
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Claude, ChatGPT, Gemini and any MCP-compatible assistant.
Claude
Illustrative example
The Tugger connector for Capsule syncs your Capsule data into Tugger's secure environment, then makes it available to your AI assistant through MCP.
It syncs automatically, so answers stay up to date. Nothing to build. Nothing to maintain. No code.
Got more than Capsule? Connect Xero, Zendesk and 60+ other apps, and ask one question across the lot.
Want the full list? Connect Capsule and ask your AI what's there.
If it's in Capsule, you can ask about it.
Type it the way you'd say it. Then keep going. Ask a follow-up, drill into the detail, or bring Xero into the same question.
“Which contacts haven't heard from us in 90 days?”
“Which projects have overdue tasks?”
“Which Capsule contacts have open tickets in Zendesk?”
“How does our won value in Capsule compare with what we invoiced in FreeAgent?”
Ask across Capsule and the rest of your business in one question.
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MCP is how AI assistants connect to business data.
It stands for Model Context Protocol, and it's the standard Claude, ChatGPT and Gemini all use. Tugger's MCP is the secure route between your assistant and your Capsule data. One connection covers every app you've connected to Tugger.
Ask anything.Break nothing.
Because your AI assistant should answer questions about Capsule, not make changes to it.
Tugger reads from Capsule. It never writes back. So nothing an assistant does can change, delete or create a record.
Only what you allow.
Capsule holds more than contacts. Customer phone numbers. Notes somebody typed three years ago. Customer email addresses. You decide, category by category, what an AI assistant gets to see.
Illustrative. Anything set to Hidden is withheld inside Tugger before the answer leaves.
Tell Claude what you want to see. It builds the dashboard from your Capsule data, there and then.
Want it changed? Just say so.
Want it next month? Refresh it.
Same dashboard. Up-to-date numbers. No build project, no waiting on a developer.
Illustrative. Ask for a change and Claude rebuilds it.
Three simple steps.
Sign in to Capsule and approve access. No code.
Connect Claude, ChatGPT or Gemini through Tugger's MCP.
Type a question in natural language. Get the answer in seconds.
Don't just take our word for it.
With Tugger we are now utilising Claude AI and Cowork to carry out analysis that was never before available to us. This has been a paradigm shift in speed and accuracy of management decision making in our business.
One of our customers wants a monthly evaluation pack built from thousands of Simpro jobs. It used to take a full day. Now our data reaches Claude through Tugger and the pack comes back in ten minutes, exactly how they want it.
Batch invoicing and reporting used to eat hours of admin time each week, chasing details back and forth between Simpro and our spreadsheets. Now it runs on its own, and because Tugger guides the AI to the right figures, I can trust what comes out.
Real businesses. Real results.
Jeff Smith used to spend weeks pulling one piece of analysis together. Now he asks Claude, through Tugger, and his Simpro and Xero data answers back.
GridTec improved business reporting by integrating Tugger with Simpro®. The solution has enabled automated, clear data extraction, transforming insights into actionable decisions. Enhanced support and flexibility has made Tugger an essential tool for their operations.
Pay monthly with no contract. Or pay for the year and save 5%.
Capsule connector, storage and AI Insights included.
Yes. Tugger connects your Capsule data to Claude, ChatGPT, Gemini and any other MCP-compatible assistant. Connect Capsule to Tugger, switch on AI Insights, and ask questions in natural language.
MCP stands for Model Context Protocol. It's the standard way AI assistants connect to business data. Tugger's MCP gives your assistant secure, read-only access to your Capsule data, and to every other app you've connected to Tugger.
No. Tugger's MCP is read-only. Tugger reads from Capsule and never writes back, so nothing your AI assistant does can change, delete or create a record in Capsule.
Yes. Tugger's AI privacy controls let an administrator set each category of personal data to Visible or Hidden, separately for staff and for customers. Anything hidden is withheld inside Tugger before the answer leaves, and every AI call is recorded.
Yes. Describe the dashboard you want and Claude builds it from your Capsule data. Ask for changes in the same conversation, and refresh it whenever you want up-to-date numbers.
Yes. Power BI, Tableau and Excel all plug into the same Capsule data your AI assistant uses, and it refreshes automatically.
Yes. Connect as many apps as you need and ask one question across all of them. Tugger handles the joins.
Tugger syncs contacts, opportunities, projects, tasks, pipelines, milestones, activity history, tags and more.
In the UK by default. Need it held in your own region? Talk to us about hosting it there.
Not by Tugger. We don't use your data to train models. Your chosen AI provider handles data under its own terms, and we'll point you at the right documentation for whichever one you use.
Connecting Capsule takes a few clicks, and Tugger does the rest. Your first sync then runs on its own, and we'll email you when your data's ready. How long that takes depends on how much Capsule data you've got.
Yes. You get a 10-day free trial, and you don't need a card to start. Connect Capsule, switch on AI Insights and start asking questions.
Plans start from £300 per month, with the connector, storage and AI Insights included. Pay monthly with no contract and cancel anytime, or pay for a year up front and save 5%.
Start asking the questions your Capsule data's been waiting to answer.
10-day free trial · No card needed · Ask away
Connect the rest of your business and ask across all of it.
Xero is an easy to use cloud based accounting software system that enables you to manage your business finances in real time.
Zendesk is the complete customer service solution.
QuickBooks is an accounting software package designed to help small and medium-sized businesses manage their finances efficiently. QuickBooks offers a range of features including invoicing, expense tracking, payroll management, inventory tracking, and financial reporting. It's widely used by businesses for bookkeeping, tax preparation, and overall financial management
FreeAgent is a cloud-based accounting software for freelancers, small businesses and their accountants.
Shopify is a leading e-commerce platform that enables users to create and manage online shops with ease. Its user-friendly interface, customisable themes, and extensive app store provide flexibility and functionality for merchants. Shopify supports integrated and third-party payment processing, includes built-in SEO and marketing tools, and ensures mobile optimisation for a seamless shopping experience across all devices. This makes Shopify a comprehensive solution for modern e-commerce needs.
Slack is a channel-based messaging platform for team communication and collaboration.
