ServiceM8 MCP connector for Claude and ChatGPT | Tugger
Connectors · ServiceM8
ServiceM8 Tugger

Ask your ServiceM8 data anything.

Jobs, quotes, invoices, bookings. Ask away.

Tugger® connects ServiceM8 to Claude, ChatGPT and Gemini through one secure, read-only MCP. Ask a question in natural language. Get an answer backed by your own numbers. No SQL. No exports. No waiting.

10-day free trial. No card needed.

Compatible with Claude ChatGPT Gemini + more

Claude, ChatGPT, Gemini and any MCP-compatible assistant.

Illustrative example

What does the ServiceM8 connector do?

The Tugger connector for ServiceM8 syncs your ServiceM8 data into Tugger's secure environment, then makes it available to your AI assistant through MCP.

It syncs automatically, so answers stay up to date. Nothing to build. Nothing to maintain. No code.

Got more than ServiceM8? Connect Xero, HubSpot and 60+ other apps, and ask one question across the lot.

What ServiceM8 data comes across?

Jobs Quotes Invoices Bookings Clients Staff Materials Assets

Want the full list? Connect ServiceM8 and ask your AI what's there.

What can you ask your ServiceM8 data?

If it's in ServiceM8, you can ask about it.

Type it the way you'd say it. Then keep going. Ask a follow-up, drill into the detail, or bring Xero into the same question.

ServiceM8

“How many quotes did we send last month, and how many were accepted?”

ServiceM8

“Which materials did we use most across jobs this quarter?”

ServiceM8 HubSpot

“Which HubSpot contacts have booked a ServiceM8 job in the last 90 days?”

ServiceM8 QuickBooks

“How does our ServiceM8 job revenue this year compare with sales in QuickBooks?”

ServiceM8's better with company

Ask across ServiceM8 and the rest of your business in one question.

Xero HubSpot QuickBooks MYOB CompanyCam SafetyCulture +65

What's MCP, and why use Tugger's?

MCP is how AI assistants connect to business data.

It stands for Model Context Protocol, and it's the standard Claude, ChatGPT and Gemini all use. Tugger's MCP is the secure route between your assistant and your ServiceM8 data. One connection covers every app you've connected to Tugger.

Ask anything.Break nothing.

Why's Tugger's MCP read‑only?

Because your AI assistant should answer questions about ServiceM8, not make changes to it.

Tugger reads from ServiceM8. It never writes back. So nothing an assistant does can change, delete or create a record.

Why use Tugger's MCP?

  • One question, every appAsk across ServiceM8, Xero, HubSpot and the rest in a single conversation. Tugger handles the joins.
  • AI that understands ServiceM8Your data arrives structured and described, so your assistant knows what each record is and how they fit together.
  • As much history as you wantPick how far back to go when you connect ServiceM8. Trends and year-on-year comparisons are there to ask about.
  • Your choice of assistantClaude today, something else tomorrow. Same connection, same data, same controls.

Already using ServiceM8's own MCP? Keep it. It's handy inside that one app. Tugger's for the questions that span your whole business.

What can AI see of your ServiceM8 data?

Only what you allow.

AI privacy controls, built in

ServiceM8 holds more than jobs. Customer phone numbers. Notes somebody typed three years ago. Customer email addresses. You decide, category by category, what an AI assistant gets to see.

  • Hidden means hiddenSet a category to Hidden and it's withheld inside Tugger before the answer leaves. The AI can't filter, count or total on it either.
  • Staff and customers, set separatelyKeep staff names visible for scheduling questions while customer details stay hidden. Or the reverse.
  • Different rules where you need themSet rules for your whole account, then override them for ServiceM8, a single connection or an individual user.

See how AI privacy controls work →

Personal Data For AI
Name, email, phone Staff: Visible External: Hidden
Notes and free text Staff: Hidden External: Hidden
Street address Staff: not held External: Hidden

Illustrative. Anything set to Hidden is withheld inside Tugger before the answer leaves.

Your next dashboard is a conversation away.

Tell Claude what you want to see. It builds the dashboard from your ServiceM8 data, there and then.

Want it changed? Just say so.

Want it next month? Refresh it.

Same dashboard. Up-to-date numbers. No build project, no waiting on a developer.

Already on Power BI, Tableau or Excel? They plug into the same ServiceM8 data, and it refreshes automatically.
Build me a dashboard of revenue by job category this month.
Here's your dashboard, built from ServiceM8.
Revenue by job categoryServiceM8
312
Jobs completed
£84,200
Revenue
23
Awaiting payment
Electrical£24,800
Plumbing£21,300
HVAC£16,900
Maintenance£12,400
Gas£8,800

Illustrative. Ask for a change and Claude rebuilds it.

How do you connect ServiceM8 to Claude?

Three simple steps.

  1. 01

    Connect ServiceM8

    Sign in to ServiceM8 and approve access. No code.

  2. 02

    Switch on AI Insights

    Connect Claude, ChatGPT or Gemini through Tugger's MCP.

  3. 03

    Ask away

    Type a question in natural language. Get the answer in seconds.

What Tugger customers say

Don't just take our word for it.

Batch invoicing and reporting used to eat hours of admin time each week, chasing details back and forth between Simpro and our spreadsheets. Now it runs on its own, and because Tugger guides the AI to the right figures, I can trust what comes out.
Beau Berg
Operations Manager · Australian Airport Services
With Tugger we are now utilising Claude AI and Cowork to carry out analysis that was never before available to us. This has been a paradigm shift in speed and accuracy of management decision making in our business.
Jeff Smith
Partner & Director of Digital Disruption · Envirotech Group
One of our customers wants a monthly evaluation pack built from thousands of Simpro jobs. It used to take a full day. Now our data reaches Claude through Tugger and the pack comes back in ten minutes, exactly how they want it.
John Trickett
Head of Digital & Technology · Severnside Security Limited

Customer success stories

Real businesses. Real results.

See all customer success stories →

Pricing that grows with you

Pay monthly with no contract. Or pay for the year and save 5%.

From
£300 per month

ServiceM8 connector, storage and AI Insights included.

See Full Pricing

ServiceM8 and Tugger. Your questions, answered.

Can I connect ServiceM8 to Claude or ChatGPT?

Yes. Tugger connects your ServiceM8 data to Claude, ChatGPT, Gemini and any other MCP-compatible assistant. Connect ServiceM8 to Tugger, switch on AI Insights, and ask questions in natural language.

What is MCP?

MCP stands for Model Context Protocol. It's the standard way AI assistants connect to business data. Tugger's MCP gives your assistant secure, read-only access to your ServiceM8 data, and to every other app you've connected to Tugger.

Can AI change or delete my ServiceM8 data?

No. Tugger's MCP is read-only. Tugger reads from ServiceM8 and never writes back, so nothing your AI assistant does can change, delete or create a record in ServiceM8.

Can I control what AI sees in my ServiceM8 data?

Yes. Tugger's AI privacy controls let an administrator set each category of personal data to Visible or Hidden, separately for staff and for customers. Anything hidden is withheld inside Tugger before the answer leaves, and every AI call is recorded.

Can Claude build dashboards from my ServiceM8 data?

Yes. Describe the dashboard you want and Claude builds it from your ServiceM8 data. Ask for changes in the same conversation, and refresh it whenever you want up-to-date numbers.

Does Tugger work with Power BI?

Yes. Power BI, Tableau and Excel all plug into the same ServiceM8 data your AI assistant uses, and it refreshes automatically.

Can I combine ServiceM8 with Xero, HubSpot and other apps?

Yes. Connect as many apps as you need and ask one question across all of them. Tugger handles the joins.

What ServiceM8 data does Tugger sync?

Tugger syncs jobs, quotes, invoices, bookings, clients, staff, materials, assets and more.

Where is my ServiceM8 data stored?

In the UK by default. Need it held in your own region? Talk to us about hosting it there.

Is my ServiceM8 data used to train AI models?

Not by Tugger. We don't use your data to train models. Your chosen AI provider handles data under its own terms, and we'll point you at the right documentation for whichever one you use.

How long does it take to set up?

Connecting ServiceM8 takes a few clicks, and Tugger does the rest. Your first sync then runs on its own, and we'll email you when your data's ready. How long that takes depends on how much ServiceM8 data you've got.

Is there a free trial?

Yes. You get a 10-day free trial, and you don't need a card to start. Connect ServiceM8, switch on AI Insights and start asking questions.

How much does Tugger cost?

Plans start from £300 per month, with the connector, storage and AI Insights included. Pay monthly with no contract and cancel anytime, or pay for a year up front and save 5%.

Your ServiceM8 data's ready. Are you?

Start asking the questions your ServiceM8 data's been waiting to answer.

10-day free trial · No card needed · Ask away

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