No developers, no data team. Noosa Electric has AI running its weekly reporting anyway.
Andrew Maclaren isn't a developer, but he's got AI building Noosa Electric's weekly Simpro and Xero reports overnight, and two hours of his Monday morning back.
Tickets, accounts, contacts, agents. Ask away.
Tugger® connects Zoho Desk to Claude, ChatGPT and Gemini through one secure, read-only MCP. Ask a question in natural language. Get an answer backed by your own numbers. No SQL. No exports. No waiting.
10-day free trial. No card needed.
Claude
ChatGPT
Gemini
+ more
Claude, ChatGPT, Gemini and any MCP-compatible assistant.
Claude
Illustrative example
The Tugger connector for Zoho Desk syncs your Zoho Desk data into Tugger's secure environment, then makes it available to your AI assistant through MCP.
It syncs automatically, so answers stay up to date. Nothing to build. Nothing to maintain. No code.
Got more than Zoho Desk? Connect Zoho CRM, HubSpot and 60+ other apps, and ask one question across the lot.
Want the full list? Connect Zoho Desk and ask your AI what's there.
If it's in Zoho Desk, you can ask about it.
Type it the way you'd say it. Then keep going. Ask a follow-up, drill into the detail, or bring Zoho CRM into the same question.
“How much time have agents logged against each contract this month?”
“Which departments resolve tickets fastest?”
“Which accounts with open tickets have overdue invoices in Xero?”
“Which HubSpot companies raised the most tickets this quarter?”
Ask across Zoho Desk and the rest of your business in one question.
+65
MCP is how AI assistants connect to business data.
It stands for Model Context Protocol, and it's the standard Claude, ChatGPT and Gemini all use. Tugger's MCP is the secure route between your assistant and your Zoho Desk data. One connection covers every app you've connected to Tugger.
Ask anything.Break nothing.
Because your AI assistant should answer questions about Zoho Desk, not make changes to it.
Tugger reads from Zoho Desk. It never writes back. So nothing an assistant does can change, delete or create a record.
Already using Zoho Desk's own MCP? Keep it. It's handy inside that one app. Tugger's for the questions that span your whole business.
Only what you allow.
Zoho Desk holds more than tickets. Staff pay rates. Customer phone numbers. Notes somebody typed three years ago. You decide, category by category, what an AI assistant gets to see.
Illustrative. Anything set to Hidden is withheld inside Tugger before the answer leaves.
Tell Claude what you want to see. It builds the dashboard from your Zoho Desk data, there and then.
Want it changed? Just say so.
Want it next month? Refresh it.
Same dashboard. Up-to-date numbers. No build project, no waiting on a developer.
Illustrative. Ask for a change and Claude rebuilds it.
Three simple steps.
Sign in to Zoho Desk and approve access. No code.
Connect Claude, ChatGPT or Gemini through Tugger's MCP.
Type a question in natural language. Get the answer in seconds.
Don't just take our word for it.
Batch invoicing and reporting used to eat hours of admin time each week, chasing details back and forth between Simpro and our spreadsheets. Now it runs on its own, and because Tugger guides the AI to the right figures, I can trust what comes out.
It’s helped me keep my finger on the pulse of each department without having to be down in the trenches to get that pulse.
With Tugger we are now utilising Claude AI and Cowork to carry out analysis that was never before available to us. This has been a paradigm shift in speed and accuracy of management decision making in our business.
Real businesses. Real results.
Andrew Maclaren isn't a developer, but he's got AI building Noosa Electric's weekly Simpro and Xero reports overnight, and two hours of his Monday morning back.
Discover how ARH Group, a leading mechanical and electrical building services company, improved their Simpro reporting with Tugger and Power BI.
Pay monthly with no contract. Or pay for the year and save 5%.
Zoho Desk connector, storage and AI Insights included.
Yes. Tugger connects your Zoho Desk data to Claude, ChatGPT, Gemini and any other MCP-compatible assistant. Connect Zoho Desk to Tugger, switch on AI Insights, and ask questions in natural language.
MCP stands for Model Context Protocol. It's the standard way AI assistants connect to business data. Tugger's MCP gives your assistant secure, read-only access to your Zoho Desk data, and to every other app you've connected to Tugger.
No. Tugger's MCP is read-only. Tugger reads from Zoho Desk and never writes back, so nothing your AI assistant does can change, delete or create a record in Zoho Desk.
Yes. Tugger's AI privacy controls let an administrator set each category of personal data to Visible or Hidden, separately for staff and for customers. Anything hidden is withheld inside Tugger before the answer leaves, and every AI call is recorded.
Yes. Describe the dashboard you want and Claude builds it from your Zoho Desk data. Ask for changes in the same conversation, and refresh it whenever you want up-to-date numbers.
Yes. Power BI, Tableau and Excel all plug into the same Zoho Desk data your AI assistant uses, and it refreshes automatically.
Yes. Connect as many apps as you need and ask one question across all of them. Tugger handles the joins.
Tugger syncs tickets, accounts, contacts, agents, threads, time entries, contracts, products and more.
In the UK by default. Need it held in your own region? Talk to us about hosting it there.
Not by Tugger. We don't use your data to train models. Your chosen AI provider handles data under its own terms, and we'll point you at the right documentation for whichever one you use.
Connecting Zoho Desk takes a few clicks, and Tugger does the rest. Your first sync then runs on its own, and we'll email you when your data's ready. How long that takes depends on how much Zoho Desk data you've got.
Yes. You get a 10-day free trial, and you don't need a card to start. Connect Zoho Desk, switch on AI Insights and start asking questions.
Plans start from £300 per month, with the connector, storage and AI Insights included. Pay monthly with no contract and cancel anytime, or pay for a year up front and save 5%.
Start asking the questions your Zoho Desk data's been waiting to answer.
10-day free trial · No card needed · Ask away
Connect the rest of your business and ask across all of it.
Zoho CRM is a cloud-based customer relationship management platform.
HubSpot CRM platform provides individual hubs: from marketing, to sales, to customer service. Tugger pulls the data from your account and stores it in our Data Warehouse, allowing you to load it into both Power BI and Tableau, depending on your needs.
Zoho Projects is a cloud-based project management platform for planning, tracking, and collaborating on projects.
Xero is an easy to use cloud based accounting software system that enables you to manage your business finances in real time.
Slack is a channel-based messaging platform for team communication and collaboration.
Shopify is a leading e-commerce platform that enables users to create and manage online shops with ease. Its user-friendly interface, customisable themes, and extensive app store provide flexibility and functionality for merchants. Shopify supports integrated and third-party payment processing, includes built-in SEO and marketing tools, and ensures mobile optimisation for a seamless shopping experience across all devices. This makes Shopify a comprehensive solution for modern e-commerce needs.
